Frequently Asked Questions

Short, practical answers for sponsors, lenders, and CFOs.

Getting Started
What is the Bank Pack?

The Bank Pack is a comprehensive 40-60 page lender-ready documentation package that includes executive summary, complete DCF model, sensitivity analysis, risk metrics (VaR/CVaR), covenant tracking (DSCR/LLCR), and full audit trail. It's available in KfW, EIB, commercial bank, and DFI/MDB formats, delivered in both English and German within 3-5 business days after model validation. Learn more about the Bank Pack →

How fast is delivery?

Standard timeline is 3-5 business days: Day 1 for Excel upload and validation, Days 2-3 for scenario calculations, Day 4 for report generation and QA, Day 5 for delivery and review call. Rush service (48 hours) is available for urgent submissions.

Do you support German language?

Yes, full German support including: Complete platform interface in German, all reports and documentation available in German, German renewable energy law compliance checks for KfW submissions, and native German-speaking support team.

What file formats do you accept?

We accept Excel files (.xlsx, .xlsm) with named ranges for easy mapping. We also provide a pre-configured import template that ensures seamless data transfer. CSV files can be imported for historical price data and scenarios.

Technical Questions
How do you import Excel named ranges?

Our system automatically detects and maps Excel named ranges to data contracts. Simply upload your Excel model, and we'll identify all named ranges, map them to appropriate calculation inputs, and validate data types and units. No remodeling required—we work with your existing Excel structure.

How do scenarios link to outputs?

Each scenario pack contains a versioned set of assumptions that flows through all calculations. When you change a scenario, all dependent calculations update automatically: DCF values recalculate, options revalue with new volatilities, sensitivities adjust, and audit trail tracks every change. You can compare scenarios side-by-side and see exact impact on NPV, IRR, and option values.

Do you match Excel exactly?

Yes, we guarantee Excel parity. Our XNPV and XIRR functions produce identical results to Excel, including proper date handling, day count conventions, and leap year calculations. We maintain Excel's calculation precision and rounding behavior.

What's your calculation capacity?

We can run up to 2 million Monte Carlo paths in under 1 second using optimized algorithms and parallel processing. LSM (American options) handles 100,000 paths with 50 time steps in ~3 seconds. Portfolio optimization can evaluate 1,000 projects with 20 constraints in under 10 seconds.

Calculation Methods
What is LSM (Least-Squares Monte Carlo)?

LSM is a smart way to value options when you can make choices later (e.g., pause, expand, or abandon a project). We simulate many future price paths, then at each decision point, we fit a regression to estimate the expected payoff if we continue vs. if we exercise the option. This lets us value complex American and Bermudan options that can't be solved with Black-Scholes. Read our detailed LSM explainer →

VaR vs CVaR—how do you compute them?

VaR (Value at Risk): "How much could I lose on a bad day?" If 95% VaR is €12M, then only 5 days out of 100 are expected to be worse than a €12M loss.

CVaR (Conditional VaR): "If a bad day happens, how bad is it on average?" If 95% CVaR is €18M, then on the worst 5% of days, the average loss is €18M. Lenders prefer CVaR because it looks at the tail risk, not just the cutoff.

Mean-reversion vs GBM for power prices?

GBM (Geometric Brownian Motion) assumes prices drift and compound like stocks—good for long-term trends but can give unrealistic extremes.

Mean-reversion (Ornstein-Uhlenbeck) assumes prices snap back toward a long-run level, which better matches energy markets where high prices trigger supply response and low prices trigger demand. We calibrate both from your historical data and recommend based on statistical fit.

How do you handle debt sculpting?

Debt sculpting shapes the repayment schedule so coverage ratios (like DSCR) hit targets consistently. We optimize repayments to maintain minimum DSCR while maximizing debt capacity. This can increase leverage by 10-20% without adding risk. Our algorithm handles both target DSCR and LLCR constraints simultaneously.

Security & Compliance
What happens to my uploaded files?

Your files are encrypted with AES-256 immediately upon upload and stored in isolated, access-controlled environments. Files are processed in secure compute instances, never shared with third parties, and can be deleted on request. We maintain complete audit logs of all file access. After processing, files are retained only as long as needed for your analysis, then securely deleted.

Do you support audit trails?

Yes, comprehensive audit trails including: Every calculation with timestamp and version, all input changes with user attribution, scenario pack approvals and sign-offs, formula dependencies and calculation lineage, and export history. Audit logs are immutable and retained for 7 years for compliance.

Are you GDPR compliant?

Yes, fully GDPR compliant with: EU data residency guaranteed, right to deletion implemented, data processing agreements available, privacy by design architecture, and regular compliance audits. We're also working toward SOC2 Type II and ISO 27001 certifications (expected Q3 2025). View our security & compliance details →

How is data isolated between companies?

Complete multi-tenant isolation using: Separate database schemas per company, row-level security policies, encrypted data at rest with unique keys per tenant, API-level access controls, and no shared compute resources for calculations.

Integration & API
Do you have an API?

Yes, comprehensive RESTful API with: Upload models and data programmatically, trigger calculations and retrieve results, manage scenarios and approvals, webhook notifications for async operations, and OpenAPI specification with client libraries (Python, JavaScript, R).

Can I integrate with my existing systems?

Yes, multiple integration options: Direct Excel add-in (coming Q1 2026), API for custom integrations, webhook notifications for workflow automation, CSV/JSON export for downstream systems, and SAML SSO for enterprise authentication.

Do you support batch processing?

Yes, bulk operations supported including: Upload multiple projects simultaneously, run scenario packs across project portfolios, generate reports for multiple assets, and schedule recurring calculations. API rate limits: 1000 requests/hour for batch operations.

Licensing & Pricing
Do you offer trials?

Yes, 14-day free trial with full platform access including: All calculation modules (ValuationEdge, OptionsEdge, etc.), sample data and templates, up to 5 projects, and full support. No credit card required. Enterprise pilots (30-60 days) available for qualified organizations. View trial details and anti-abuse policies →

How is usage measured?

Usage based on: Number of active users (named seats), project count (active projects in system), calculation volume (Monte Carlo runs, optimization calls), and storage (GB of project data). Most clients on unlimited calculation plans—pay per user, not per calculation.

What are the license tiers?

Edge Starter (€12-18k/year): 3 users, ValuationEdge + OptionsEdge, 10 projects
Edge Pro (€40-80k/year): 10-25 users, all Edge modules, unlimited projects
Edge Enterprise (€150-400k/year): Unlimited users, priority support, custom integrations, on-premise option
Academic and startup discounts available. Compare all pricing tiers →

Can I upgrade/downgrade?

Yes, flexible licensing: Upgrade anytime with pro-rated billing, add users or modules as needed, seasonal adjustments for project peaks, and annual contracts with quarterly true-ups. No lock-in—export your data anytime.

Still have questions?

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